Friends and Family Test

We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

Friends & Family results
After your appointment, we will send you a text asking for your views. You will be asked Overall, how was your experience of our service? * (with an option to add further info: Please tell us why you gave this answer). 

*Previously, the question was phrased: how likely are you to recommend our service to friends and family if they needed similar care or treatment?

For recent results, please see below.

Feedback from patients from APRIL 2024

Feedback from patients from MARCH 2024

Feedback from patients from FEBRUARY 2024

Feedback from patients from JANUARY 2024

Feedback from patients from DECEMBER 2023

Feedback from patients from NOVEMBER 2023

Feedback from patients from OCTOBER 2023

Feedback from patients from SEPTEMBER 2023

Feedback from patients from AUGUST 2023

Feedback from patients from JULY 2023

Feedback from patients from JUNE 2023

Feedback from patients from MAY 2023

Feedback from patients from APRIL 2023

Feedback from patients from MARCH 2023

Feedback from patients from FEB 2023

Feedback from patients from JAN 2023

Feedback from patients from DEC 2022

Feedback from patients from NOV 2022

Feedback from patients from OCT 2022

Feedback from patients from SEPT 2022

Feedback from patients from AUGUST 2022

Ashville Surgery: results from May 2021 to May 2022

Ashville Surgery: results from Jan 2020 to Jan 2021

November & December 2020

Responses from patients (comments) June to Oct 2020

Combined results, from NOV 2019 to 2 NOV 2020

June 2020 to October 2020

For other feedback from patients, see also The National GP Patient Survey 2019 or visit NHS.uk where you can see reviews from patients.