We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
Friends & Family results
After your appointment, we will send you a text asking for your views. You will be asked Overall, how was your experience of our service? * (with an option to add further info: Please tell us why you gave this answer).
*Previously, the question was phrased: how likely are you to recommend our service to friends and family if they needed similar care or treatment?
For recent results, please see below.
Feedback from patients from NOVEMBER 2023
Feedback from patients from OCTOBER 2023
Feedback from patients from SEPTEMBER 2023
Feedback from patients from AUGUST 2023
Feedback from patients from JULY 2023
Feedback from patients from JUNE 2023
Feedback from patients from MAY 2023
Feedback from patients from APRIL 2023
Feedback from patients from MARCH 2023
Feedback from patients from FEB 2023
Feedback from patients from JAN 2023
Feedback from patients from DEC 2022
Feedback from patients from NOV 2022
Feedback from patients from OCT 2022
Feedback from patients from SEPT 2022
Feedback from patients from AUGUST 2022
Ashville Surgery: results from May 2021 to May 2022
Ashville Surgery: results from Jan 2020 to Jan 2021
Responses from patients (comments) June to Oct 2020
Combined results, from NOV 2019 to 2 NOV 2020
For other feedback from patients, see also The National GP Patient Survey 2019 or visit NHS.uk where you can see reviews from patients.