Appointments

Our new eConsult service is now live.  Here’s a video showing how it works.

If you need medical advice, a GP appointment or have a query about travel vaccinations, medications or results, please go to the home page, and complete an eConsult (following the steps in the blue banner).  For more info, click here.

 

Please note that our doors are closed to walk-in patients. Only come if you have been told to by us. If you do come to the practice, please wear a face covering or mask.

For more information and some useful resources: see ashvillesurgery.co.uk/practice-services/

You can request medication online, by email or by paper requests through the letterbox.  reception.ashvillesurgery@nhs.net  (please do not send clinical enquiries to this email)
Allow 2 working days for us to process medication requests
Please do not request by phone as the lines are very busy.

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Loss of sense of smell and / or taste  –  this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Do not go to a GP surgery, pharmacy or hospital.

Use the 111 coronavirus service to find out what to do. Only call 111 if you cannot get help online.

For more advice: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

Online booking is currently disabled (as per NHS England advice re: Coronavirus / COVID-19)

(Please note: for Nurse and HCA appointments, please call or visit the practice).

By Phone

Patients can book an appointment with Nurse or HCA by calling reception on 020 7371 7171.