We welcome all comments on the services provided by the Practice.
We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
Giving feedback
We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received.
We’ll let the staff involved know and share the good practice across our teams.
To provide feedback:
- take part in the Friends and Family Test
- write to us at Swan House
Parsons Green Lane
London
SW6 4HS - phone us on 020 7371 7171
- You call also write a review on Google and view previous reviews.
- Email us at ashville.surgery@nhs.net
- View previous Friends & Family results
Complaints
Our complaints policy, APRIL 2026 (PDF) sets out how you can raise a complaint, and how we will handle it.