Enhanced access

Evening and weekend access

We run an evening surgery on Mondays and Wednesdays and an early morning surgery on Fridays for pre-booked appointments only.

Please use PATCHs and specify if you are happy to be seen outside of core hours. Alternatively, please visit 111 online or call 111 to be directed to the help you need.

Our practice is part of a small group of practices called a Primary Care Network. We are working with other local GP practices to provide out of hours appointments in the evenings and on Saturday’s. Working together means we can provide more local services to you. These evening and weekend appointments may take place by phone, video, or face to face depending on clinical need. You may be offered an appointment at your GP practice, at Cassidy Road Medical Centre or another local NHS service.

Please note that using these services will not affect your registration with the practice.

FAQs

What is the GP extended access service?

The enhanced access service provides you with appointments at a time that suits you with either a GP or other health professional. 

Who can access these appointments?

Anyone registered with a GP practice within the South Fulham Primary Care Network.

  1. Ashville Surgery
  2. Cassidy Road Medical Centre
  3. Fulham Cross Medical Centre
  4. Fulham Medical Centre
  5. Lilyville Surgery
  6. Palace Surgery
  7. Sands End Health Centre
How do I book an appointment?

Contact your GP practice in the usual way to request an appointment.

If your practice is closed and you need a GP, please contact NHS 111.

Please note that your consent will be required in order for an appointment to be booked for you.

What other information will I have to provide?

The receptionist will ask you if you consent to record sharing. Consenting to record sharing will enable their team to access your records so the GP or other healthcare professional can provide you with appropriate care. Without record sharing, the GP or healthcare professional will still see you but it may impact their ability to care for you appropriately.

For further information or how to book an appointment online please visit the (practice website) or contact your GP practice.

If urgent care is required, please call ‘111’ for further advice. If your need is life threatening, please go to A&E or call 999.

For support with the management of minor ailments, please contact your local pharmacist or visit the NHS UK website.

What can I be seen for?

An Enhanced Access appointment is exactly like an appointment at your own GP practice. The service can also see babies and children and has nurse appointments for treatments such as wound care and baby immunisation.

Will I see my own GP and/or nurse?

If you would prefer to see your usual GP or practice nurse, please contact your usual practice during their normal opening hours.

Will the GP I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP or health professional that sees you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice electronically to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice.

How do I cancel an appointment?

If you need to cancel the appointment, please call your surgery within opening hours.